Senior Business Analyst

Company: RBC Capital Markets

Location: Toronto, Ontario

Posted on: October 27

The RBC Capital Markets Client, Banking, Data Analytics & Digital Technology (CBDDT) team is looking to hire an experienced Senior Business Analyst to lead deliverables for the Client Analytics and Banking portfolios. This role focuses on driving roadmaps, gathering and defining requirements, delivering innovative solutions, and collaborating with Sales, Banking, and Technology teams to advance Capital Markets objectives.

What will you do?

• Act as a primary technology point of contact for Capital Markets, facilitating stakeholder engagement, requirements gathering, product design, and delivery in an Agile environment
• Drive priorities in our product roadmap, ensuring alignment with business goals and focus on high-impact items
• Collaborate with software engineering teams to deliver solutions by documenting detailed business requirements & user acceptance criteria using tools such as Jira and Confluence
• Partner with UX Design to develop mockups and wireframes for brand new products or features, ensuring an intuitive user experience
• Work with Quality Assurance (QA) teams to define test cases and ensure comprehensive testing coverage
• Engage directly with Sales and Banking teams to gather feedback, provide product demos, and coordinate user acceptance testing (UAT)
• Support product rollout and adoption efforts by collaborating with the Product Rollout & Customer Success team to deliver training, feature content, and improve user engagement
• Perform ad-hoc data analysis to support decision-making and product enhancements

What do you need to succeed?

Must have's:

• Proven experience as a Senior Business Analyst in a financial services or technology environment, preferably within or aligned to Capital Markets
• Expertise in Software Development Lifecycle (SDLC), Agile methodologies, requirements documentation using tools like Jira and Confluence
• Experience working with UX design teams to create user-friendly interfaces
• Strong interpersonal skills, including communication (written and verbal) with the ability to build relationships among a diverse set of stakeholders
• Self-starter with the ability to work independently to manage competing priorities and deliver results
• Knowledge of Global Markets, Investment Banking, or Corporate Banking products (e.g. DCM, M&A, Leveraged Finance, FX, Rates and Credit, Futures, Commodities, Loans, etc.) preferred

• Strong presentation and training skills to effectively communicate product features and benefits to end users

• Excellent data analysis skills and proficiency in Microsoft Office suite, e.g. Excel & PowerPoint
• Proficient at Jira and Confluence
• Bachelor or Masters Degree in Computer Science or business related fields preferred

Nice to have:

• SQL querying skills with ability to independently extract data from SQL databases for ad-hoc data analysis
• Working knowledge of data visualization tools and analysis tools

Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to take on progressively greater accountabilities

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.